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Semrush Agency Partners Platform Terms of Use

Last modified: December 5, 2023

These Semrush Agency Partners Platform Terms of Use (“Platform Terms”) apply to your use, whether you are a provider (“Service Provider”) or a User of the Platform Services as hereinafter defined, and form part of the Semrush Terms of Service available at https://www.semrush.com/company/legal/terms-of-service/ (“Semrush Terms of Service”). Capitalized terms not defined herein shall have the meanings assigned to them in the Semrush Terms of Service.

BY REGISTERING FOR, ACCESSING OR USING THE PLATFORM SERVICES YOU YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE PLATFORM TERMS. IN THE EVENT OF ANY CONFLICT BETWEEN THESE PLATFORM TERMS AND THE SEMRUSH TERMS OF SERVICE, THESE PLATFORM TERMS SHALL PREVAIL SOLELY WITH RESPECT TO PLATFORM SERVICES. IF YOU DISAGREE WITH ANY PART OF THESE PLATFORM TERMS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM SERVICES.

DEFINITIONS

“Agency Partners Platform” or the “Platform Services” means the online platform that Semrush makes available on the Agency Partners Platform Website that lists the Service Providers that may offer their Agency Services.

“Agency Partners Platform Website” means Semrush’s Agency Partners Platform web page located at:https://www.semrush.com/agencies/, or other URL we designate.

“Agency Growth Kit” means the product that allows marketing agencies to propose Agency Services to the Users and includes tools for lead generation, reporting, and User management.

“Agency Services” means those products, services, integrations, templates, digital assets, or applications that are listed on or offered by Service Providers on the Agency Partners Platform.

“Semrush Services” means the Semrush products and services offered by Semrush at www.semrush.com, or other URL we designate.

“Service Provider” means a marketing agency or other provider of marketing services that may include Semrush Services who purchase the Agency Growth Kit and list its Agency Services on, and/or provide its Agency Services through the Agency Partners Platform.

ACCOUNT REGISTRATION

In order to list and provide Agency Services on the Agency Partners Platform you must be certified in writing by Semrush as a Service Provider. To obtain such certification, you must:

Register as a User of Semrush Paid Services under one of the paid subscription plans - Pro, Guru, Business — available as part of the Semrush Services;

Purchase the Agency Growth Kit subscription plan that you select when subscribing to the Agency Partners Platform (“Subscription Plan”), which may be found at https://www.semrush.com/pricing/ or another URL that we designate;

Pass the two following exams (one from each of the following categories) on the Semrush Academy (https://www.semrush.com/academy/): 1. Semrush proficiency exam upon your choice - SEO, Content Marketing, Advertising, Social Media Toolkit exams, SEO Toolkit for Advanced Semrush Users, or Competitor Analysis with Semrush and 2. Semrush for Digital Agencies certification.

Notwithstanding your fulfillment of any or all of the requirements set forth in Sections 2(a)(i)-(iii) above, Semrush reserves the right to refuse you certification for any reason in its sole and absolute discretion.

PRIVACY

By accessing or using Agency Partners Platform, you authorize us to obtain, process, store, use and transmit your personal data in accordance with our Privacy Policy available at https://www.semrush.com/company/legal/privacy-policy/, which forms an integral part of these Platform Terms.

If you are a User you acknowledge and agree that we transfer your contact details (name and email) to Service Providers when you request the Agency Services.

Service Providers shall delete User contact details if the Service Provider is not engaged to provide Agency Services or did not contact a User within 48 hours upon receipt of a request for Agency Services.

USE BY USER

If you are a User of the Platform Services, you agree that we do not verify, adopt, ratify, or sanction any Agency Services and that you must evaluate and bear all risks associated with your use of or reliance on such Agency Services. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise and any ranking on the Agency Partners Platform does not constitute or imply endorsement or recommendation thereof by Semrush. The rankings consist of the opinions of third parties and may contain inaccuracies. Semrush makes no assurances regarding the quality, accuracy, or reliability of Agency Services or rankings on the Agency Partners Platform Service.

USE BY SERVICE PROVIDERS

If you are a Service Provider, you must respond to Users’ inquiries regarding your Agency Services within a 2 business days and provide your Agency Services with industry standard quality and in a professional manner. You shall ensure that contact email provided to Users is valid and working. We may remove you as a Service Provider or remove a Agency Services at our sole discretion, at any time, if you are not compliant with the Platform Terms.

TERM AND TERMINATION

This Agreement will remain in effect for as long as you access or use the Agency Partners Platform.

Termination and Suspension

You may terminate your use of the Agency Partners Platform at any time by deleting your account.

If you wish to terminate your account you may do so at any time according to the terms of our Cancellation and Refund Policy (https://www.semrush.com/company/legal/refund-policy/) (“Semrush Cancellation Policy”) by sending written notice of cancellation to mail@semrush.com and providing the information requested in the Cancellation and Refund Policy. If we reject your application to become a Service Provider, we will refund any prepaid Fees for the Agency Growth Kit Subscription Plan upon your written request to mail@semrush.com made within 14 days of your receipt of notice of rejection. If you wish to cancel your Semrush Services subscription as a result of such rejection, you may request a refund in accordance with the Semrush Cancellation Policy above.

We may suspend or terminate your access to the Agency Partners Platform at any time if: (a) you violate any term or provision of these Platform Terms, (b) you use the Agency Partners Platform in a way which has or may negatively reflect on or affect us, our prospects, or our customers, (c) you provide inaccurate or incorrect information regarding your Agency Services, or (d) we determine it to be necessary at our sole discretion.

WARRANTY DISCLAIMERS; LIMITATIONS OF LIABILITY

WITHOUT PREJUDICE TO THE WARRANTY DISCLAIMER AND THE LIMITATION OF LIABILITY SET FORTH IN ARTICLE 7 OF THE SEMRUSH TERMS OF SERVICE, WE DISCLAIM ALL LIABILITY WITH RESPECT TO USERS’ ENGAGEMENT WITH A SERVICE PROVIDER OR TO USE OF ANY AGENCY SERVICES. IF YOU ELECT TO ENGAGE WITH A SERVICE PROVIDER OR PROCURE AGENCY SERVICES THROUGH THE AGENCY PARTNERS PLATFORM, THE TERMS AND CONDITIONS REGARDING YOUR USE OR RECEIPT OF THE AGENCY SERVICES ARE BETWEEN YOU AND THE SERVICE PROVIDER OF SUCH AGENCY SERVICES, AND YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST SEMRUSH IN RESPECT OF YOUR USE OF THE AGENCY SERVICES. ANY QUESTIONS, CONCERNS OR DISPUTES THAT ARISE BASED ON YOUR USE OF AGENCY SERVICES SHOULD BE ADDRESSED WITH THE SERVICE PROVIDER.

AGENCY SERVICES CONTAINS TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

CONTACTS

You may contact us in connection with your use of Agency Partners Platform by phone at +1 (855) 814-4510, or by email at agencies@semrush.com